Hi. I bought the game but didn't receive a link or account

Technical support requests for Capitalism Lab
Maxamillion12
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Joined: Wed Dec 06, 2017 11:43 am

Hi. I bought the game but didn't receive a link or account

Post by Maxamillion12 »

I was supposed to receive an email wasn't I? I have been emailing you for a while and I don't know what's wrong.
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David
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Re: Hi. I bought the game but didn't receive a link or account

Post by David »

Could you please email us at info@enlight.com and let us know the email address you used for placing the order? We will check it for you.
Maxamillion12
Posts: 3
Joined: Wed Dec 06, 2017 11:43 am

Re: Hi. I bought the game but didn't receive a link or account

Post by Maxamillion12 »

David wrote: Wed Dec 06, 2017 1:35 pm Could you please email us at info@enlight.com and let us know the email address you used for placing the order? We will check it for you.
I keep messaging that email and no one responds. :) . The charge is showing up on my credit card account and the email i used to sign up was redhotmax96@gmail.com
Maxamillion12
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Joined: Wed Dec 06, 2017 11:43 am

Re: Hi. I bought the game but didn't receive a link or account

Post by Maxamillion12 »

I sent the email today in the morning and I'm still waiting on the reply.
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David
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Re: Hi. I bought the game but didn't receive a link or account

Post by David »

I have just sent you an email reply.
morganwu
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Joined: Wed Feb 14, 2018 5:02 am

Re: Hi. I bought the game but didn't receive a link or account

Post by morganwu »

Hi I also bought the game but the link was not sent to me, emailed you on info@enligten.com and facebook but there was no reply.

I bought the game through the email account morganwu@greenleaf.co.th

I paid thru paypal with transaction ID 2HE76932574017422.
morganwu
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Joined: Wed Feb 14, 2018 5:02 am

Re: Hi. I bought the game but didn't receive a link or account

Post by morganwu »

I received the link via facebook, thank you!
SBBG1
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Joined: Sat Feb 11, 2023 10:02 pm

Re: Hi. I bought the game but didn't receive a link or account

Post by SBBG1 »

Hello I have also purchased the game Capitalism Lab and have not received it it has been 2 hours since my purchase if the issue is resolved please send it to the email morozarsen1710@gmail.com
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David
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Re: Hi. I bought the game but didn't receive a link or account

Post by David »

SBBG1 wrote: Sat Feb 11, 2023 11:12 pm Hello I have also purchased the game Capitalism Lab and have not received it it has been 2 hours since my purchase if the issue is resolved please send it to the email morozarsen1710@gmail.com
Hello, I checked it and the email with the registration key has been sent to you upon your purchase. There is a chance that it was accidentally caught by your junk mail filter. I have sent you the email again. If you still do not receive it, please let me know.
MrCrazyTaco
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Joined: Fri Nov 10, 2023 2:12 am

Re: Hi. I bought the game but didn't receive a link or account

Post by MrCrazyTaco »

I'm also having this issue. I purchased the game using a credit card and I believe I put my email in incorrectly or something as I have not received the email. I registered under halltaylor764@gmail.com.
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