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Hi. I bought the game but didn't receive a link or account

Posted: Wed Dec 06, 2017 11:46 am
by Maxamillion12
I was supposed to receive an email wasn't I? I have been emailing you for a while and I don't know what's wrong.

Re: Hi. I bought the game but didn't receive a link or account

Posted: Wed Dec 06, 2017 1:35 pm
by David
Could you please email us at info@enlight.com and let us know the email address you used for placing the order? We will check it for you.

Re: Hi. I bought the game but didn't receive a link or account

Posted: Wed Dec 06, 2017 1:48 pm
by Maxamillion12
David wrote: Wed Dec 06, 2017 1:35 pm Could you please email us at info@enlight.com and let us know the email address you used for placing the order? We will check it for you.
I keep messaging that email and no one responds. :) . The charge is showing up on my credit card account and the email i used to sign up was redhotmax96@gmail.com

Re: Hi. I bought the game but didn't receive a link or account

Posted: Wed Dec 06, 2017 11:46 pm
by Maxamillion12
I sent the email today in the morning and I'm still waiting on the reply.

Re: Hi. I bought the game but didn't receive a link or account

Posted: Thu Dec 07, 2017 3:08 am
by David
I have just sent you an email reply.

Re: Hi. I bought the game but didn't receive a link or account

Posted: Wed Feb 14, 2018 5:06 am
by morganwu
Hi I also bought the game but the link was not sent to me, emailed you on info@enligten.com and facebook but there was no reply.

I bought the game through the email account morganwu@greenleaf.co.th

I paid thru paypal with transaction ID 2HE76932574017422.

Re: Hi. I bought the game but didn't receive a link or account

Posted: Wed Feb 14, 2018 5:09 am
by morganwu
I received the link via facebook, thank you!

Re: Hi. I bought the game but didn't receive a link or account

Posted: Sat Feb 11, 2023 11:12 pm
by SBBG1
Hello I have also purchased the game Capitalism Lab and have not received it it has been 2 hours since my purchase if the issue is resolved please send it to the email morozarsen1710@gmail.com

Re: Hi. I bought the game but didn't receive a link or account

Posted: Sun Feb 12, 2023 1:39 am
by David
SBBG1 wrote: Sat Feb 11, 2023 11:12 pm Hello I have also purchased the game Capitalism Lab and have not received it it has been 2 hours since my purchase if the issue is resolved please send it to the email morozarsen1710@gmail.com
Hello, I checked it and the email with the registration key has been sent to you upon your purchase. There is a chance that it was accidentally caught by your junk mail filter. I have sent you the email again. If you still do not receive it, please let me know.

Re: Hi. I bought the game but didn't receive a link or account

Posted: Fri Nov 10, 2023 2:13 am
by MrCrazyTaco
I'm also having this issue. I purchased the game using a credit card and I believe I put my email in incorrectly or something as I have not received the email. I registered under halltaylor764@gmail.com.